Writing Off A Patient Balance
Sometimes when an account is sent to collection or if you simply need to clear a patient's account in order to make the patient inactive, there is a fast and easy way to clear open services.
Before beginning the write off you may want to print a paper copy of the patient Ledger and place it in the patient's paper file, just in case you later manage to collect and for some reason need to know which services to remove adjustments from.
1. Make sure that there are no unapplied payments. If there are, apply them appropriately.
2. On the transaction list, press the zero account button. This will create a bad-debt write-off adjustment on each open service and should bring the patient's account balance to zero.
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