Does The THERAPIST Come With Technical Support?
When you purchase The THERAPIST, you get 60 days of free technical support. Your 60 days begins with your first support call, fax, or email.
After your 60 days of free support have expired, you can purchase support by the call, you can purchase an annual support agreement, or you can purchase blocks of calls at a discounted price. Check the Price List for current support prices.
To purchase annual support or blocks of calls, you must have purchased or upgraded to the most current version of The THERAPIST.
No Charge Support
In the following instances, there is no charge (nor are prepurchased blocks debited) for support calls. Please also read the section below on returned calls.
When telephone technical support is not available, you can leave a message and someone will return your call according to the following:
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