Beaverlog Tips: Volume 12 - May 13, 2003

This article was suggested by one of our customers and we wholeheartedly agree.

New Technical Support Representative

We are happy to introduce our new technical support representative Joel. We interviewed several highly qualified candidates for the position and what made Joel really stand out from the rest was his attitude. I am delighted to report that in the month and a half he has been with us, he has proven us right. Joel carries his genuine friendliness into his interactions with callers. His primary goal is to help and he's doing a great job.

I asked Joel to write a short biography I could include here and he wrote it as a letter. Rather than paraphrase his words, it is presented exactly as he wrote it.

Hello Everyone,

I was asked to type up something short and sweet to introduce myself. My name is Joel and I am the New Technical Support Person at Beaver Creek Software. I have lived in the local area around Beaver Creek Software for about 14 years now and don’t plan on moving anywhere else in the near future. Prior to moving to Oregon I lived in Los Angles and San Diego, which is where my family still lives. While here in Oregon I have gone to school with a Major in Banking and Finance, owned my own Computer Consulting Business and was in-charge of a Non-Profit Organization, with approx 350 members.

Currently I am working with Beaver Creek Software full time as well as doing some fun stuff outside of work. One of my favorite things outside of work is my Pembroke Welsh Corgi (Corgi without a tail) and his name is Shorty. Shorty is my traveling companion and goes everywhere with me. He is also an American and International Champion Show Dog, a Registered Therapy Dog (Therapy Dog, Inc) and my Service/Assistance Animal. I also enjoy hiking, going on long walks, photography, and just spending time with friends. One of my favorite movies and Soundtracks is the Lord of The Rings.

I look forward to assisting any and all of you that call in to Technical Support here at Beaver Creek Software. Please be patient with me as I am still learning some of the ins and outs of the Software. If you are trying to call don’t forget that you can also email or fax your questions to me.